1.Eligibility for Return
Products can be returned within 5 – 7 days of delivery, depending on the product category, if they meet the following conditions:
- The item is unused, in its original packaging, and includes all accessories, manuals, and warranty cards.
- Proof of purchase (receipt or order confirmation) is provided.
2.Non-Returnable Items
Certain products are not eligible for return, including:
- Items with signs of misuse, physical damage, or tampering.
- Products marked as “Final Sale” or “Non-Returnable.”
3.Return Process
- Initiate a return request via your account or contact customer support.
- Ship the product back using the prepaid return label provided.
- Upon receipt and inspection, a refund or replacement will be processed within 5 – 7 business days.
4.Refunds
- Refunds will be issued to the original payment method.
- Shipping fees may be non-refundable unless the return is due to a defective or incorrect item.
5.Customer Satisfaction Guarantee
- Our priority is your satisfaction. If you’re not fully happy with your purchase, let us know. We’ll work to make it right through refunds, exchanges, or store credit.